... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:04 Oct 2024

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Details the Microsoft implementation of Microsoft 365 groups and how to restrict the ability to create them.

Published: 19 May 2015 | Cref: TEC4539695 | Last Updated:04 Oct 2024

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:23 Jul 2024

UEV on CC4 networks does not synchronise changes made to ...

Describes a known issue with UEV on CC4 networks.

Published: 02 Aug 2019 | Cref: TEC6923669 | Last Updated:04 Oct 2024

Explains why Chromebook users are continually returned to the Chromebook sign in page after entering sign in credentials.

Published: 09 Mar 2021 | Cref: TEC7753969 | Last Updated:04 Oct 2024

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Microsoft Teams - New Lobby option: Only invited users join ...

Provides advice about an upcoming Microsoft change.

Published: 27 Jan 2021 | Cref: TEC7699838 | Last Updated:04 Oct 2024

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024

How to increase the file download size for RM OneDrive ...

Provides a registry fragment to allow users to copy or move files greater than 47MB from their OneDrive mapped in Windows Explorer.

Published: 20 May 2016 | Cref: DWN5167232 | Last Updated:29 Sep 2025