This index technical article lists all the relevant resources that provide information about GDPR relating to the RM Unify product.

Published: 30 Apr 2018 | Cref: TEC6229201 | Last Updated:23 Jul 2024

Provides steps to configure Groupcall Xporter for WCBS on-premise.

Published: 17 May 2017 | Cref: TEC5695539 | Last Updated:23 Jul 2024

Explains why an error message "Failed to save one or more email addresses" is displayed when you attempt to save changes or click Finish in the RM ...

Published: 22 May 2015 | Cref: TEC4559945 | Last Updated:23 Jul 2024

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:23 Jul 2024

Explains why users see a looping 'Pick an account' popup, or sign in box, possibly with an "Oops, something went wrong.

Published: 11 Feb 2019 | Cref: TEC6654673 | Last Updated:23 Jul 2024

Support note for the Satchel One app in the RM Unify App Library.

Published: 04 Dec 2017 | Cref: TEC5856167 | Last Updated:23 Jul 2024

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:23 Jul 2024

Explains how to configure RM Unify establishments so that they can delegate admin access to trusted administrators in other establishments.

Published: 27 Nov 2018 | Cref: TEC6551629 | Last Updated:23 Jul 2024

Explains the process used to create a clean RM Unify AD Sync database.

Published: 16 Sep 2016 | Cref: TEC5015612 | Last Updated:23 Jul 2024

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:23 Jul 2024