Explains why an RM Schoolboard tile directs users to a different site than the expected.

Published: 06 Sep 2019 | Cref: TEC6943349 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Importing users into CC4 using the RM Management Console

A reference guide to the process for importing users into your Community Connect 4 network using the RM Management Console.

Published: 11 Aug 2009 | Cref: TEC1501459 | Last Updated:04 Oct 2024

Users > Enable or disable a user accountEnabling or disabling a user accountYou can enable or disable a user's account to allow or prevent them from ...

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:04 Oct 2024

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:17 Apr 2023

Explains the cause of the error "Failed to decrypt password" in the RM Unify User Audit log.

Published: 06 Nov 2023 | Cref: TEC9448926 | Last Updated:06 Nov 2023

Explains why users may see the "This account cannot be accessed because the domain is incorrectly configured" error message when trying to access a ...

Published: 03 May 2017 | Cref: TEC5678165 | Last Updated:30 Sep 2022

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024

How to remove a user's access to the Windows recovery ...

Provides steps to remove a user's access to the Windows recovery option on a Windows 8.1 or Windows 10 computer on a CC4 network.

Published: 15 Nov 2016 | Cref: TEC5434018 | Last Updated:04 Oct 2024