Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:04 Oct 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:07 Apr 2026

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:07 Apr 2026

Details the security and data risks involved in reusing an existing AD account for a new user when Microsoft 365 is federated to RM Unify.

Published: 19 Feb 2015 | Cref: TEC4409412 | Last Updated:03 Oct 2024

Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:20 Sep 2023

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:13 Mar 2023

Details the security and data risks involved in reusing an existing AD account for a new user when Microsoft 365 is federated to RM Unify.

Published: 19 Feb 2015 | Cref: TEC4409412 | Last Updated:28 Jun 2024

Explains how to delete an AD Sync provisioned RM Unify user that no longer exists in Active Directory.

Published: 13 Jan 2017 | Cref: TEC5477146 | Last Updated:03 Oct 2024

Describes what the 'resync with deletes' feature does and how to use it.

Published: 19 Dec 2016 | Cref: TEC5476566 | Last Updated:28 Jun 2024

Explains why a disabled RM Unify user that was provisioned from Active Directory cannot be deleted.

Published: 12 Jan 2017 | Cref: TEC5417467 | Last Updated:04 Oct 2024