Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:18 May 2023

NotesUser accounts which are disabled, or locked, are greyed out.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Adobe Sign User Guide

Published: 09 Jun 2021 | Cref: HDA7948646 | Last Updated:09 Jun 2021

Explains how to integrate an existing RM Easimaths site, the users, and data, to RM Unify.

Published: 18 May 2023 | Cref: TEC9166015 | Last Updated:04 Oct 2024

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:17 Apr 2023

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:04 Oct 2024

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:09 Dec 2022

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:10 Oct 2022