Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:12 May 2023

Explains how to configure RM Unify establishments so that they can delegate admin access to trusted administrators in other establishments.

Published: 27 Nov 2018 | Cref: TEC6551629 | Last Updated:21 May 2024

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:20 Feb 2024

RM Unify Network Provisioning error "cryptographic error ...

Details an error that may be seen in the verbose logging for RM Unify Network Provisioning.

Published: 01 Nov 2018 | Cref: TEC6482267 | Last Updated:13 Mar 2023

Provides steps to configure Groupcall Xporter for SIMS.

Published: 17 Aug 2018 | Cref: TEC6393775 | Last Updated:24 Jun 2025

Provides steps to configure Groupcall Xporter for SIMS.

Published: 17 Aug 2018 | Cref: TEC6393775 | Last Updated:18 May 2023

Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:08 Dec 2022

Explains why users may show with a password length of zero on a Google Workspace organisation federated with RM Unify.

Published: 23 Jul 2018 | Cref: TEC6354851 | Last Updated:05 Sep 2022

Details why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.

Published: 13 Jul 2018 | Cref: TEC6306318 | Last Updated:09 Mar 2023

Details the installation services available for RM Unify Network Provisioning.

Published: 29 Jun 2018 | Cref: TEC6284446 | Last Updated:31 Mar 2026