Important CC4 update to ensure that UAC is switched off on ...

Provides an update to ensure that User Account Control (UAC) is switched off on Community Connect 4 servers running Microsoft Windows Server 2012R2.

Published: 10 Sep 2015 | Cref: DWN4698437 | Last Updated:29 Sep 2025

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ...

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:04 Oct 2024

Explains why a Chrome user session does not persist when closing and reopening the Chrome browser.

Published: 02 May 2018 | Cref: TEC6222882 | Last Updated:04 Oct 2024

RM OneDrive Mapper Release Note and User Guide

Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.

Published: 20 May 2016 | Cref: DWN5174434 | Last Updated:29 Sep 2025

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:23 Jul 2024

Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:04 Oct 2024

Explains how to install the Azure Information Protection unified labeling client for users.

Published: 08 Feb 2018 | Cref: TEC6097467 | Last Updated:04 Oct 2024

Provides a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for ...

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:03 Jul 2024

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:04 Oct 2024

Explains how to enrol in 2-Step Verification for Google accounts.

Published: 11 Nov 2021 | Cref: TEC8231896 | Last Updated:01 Mar 2023