Explains how to change the Google Workspace domain federated with RM Unify.

Published: 01 Feb 2017 | Cref: TEC5508716 | Last Updated:04 Oct 2024

Explains why it is not possible to buy an app, or to connect to an existing app licence, when installing a paid-for app in the RM Unify App Library.

Published: 14 Sep 2022 | Cref: TEC8749035 | Last Updated:04 Oct 2024

Details why an admin may see a failure in the RM Unify Google Workspace federation wizard, relating to domain name DNS verification by Google.

Published: 02 Mar 2020 | Cref: TEC7226558 | Last Updated:04 Oct 2024

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:04 Oct 2024

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:04 Oct 2024

User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:04 Oct 2024

Provides some additional information regarding the type of options that you might receive when installing apps from the App Library.

Published: 12 Sep 2014 | Cref: TEC4091729 | Last Updated:04 Oct 2024

Explains why an error "Google account not ready" message is displayed when you click the Google Workspace tile in RM Unify.

Published: 11 Aug 2016 | Cref: TEC5296960 | Last Updated:04 Oct 2024

Explains why the error message "Microsoft Management ConsoleCould not start the RM Unify AD Sync Service on Local Computer" is displayed when you ...

Published: 14 Jun 2013 | Cref: TEC3337606 | Last Updated:04 Oct 2024

Explains why users may show with a password length of zero on a Google Workspace organisation federated with RM Unify.

Published: 23 Jul 2018 | Cref: TEC6354851 | Last Updated:04 Oct 2024