Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:14 Feb 2023

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:26 Apr 2022

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:09 Dec 2022

Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...

Published: 18 Oct 2019 | Cref: TEC7027091 | Last Updated:23 Sep 2022

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:14 Feb 2023

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:14 Sep 2023

Detailed information about MIS Sync for RM Unify.

Published: 10 Jan 2017 | Cref: TEC5427652 | Last Updated:08 Aug 2024

RM Unify Network Agent log error "the user has not been ...

Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network ...

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:06 Sep 2022

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:16 Jun 2023

Detailed information about MIS Sync for RM Unify.

Published: 10 Jan 2017 | Cref: TEC5427652 | Last Updated:21 May 2024