Explains how to upgrade an existing installation of Network Agent v1 to v2.

Published: 15 May 2023 | Cref: TEC9126101 | Last Updated:04 Aug 2023

Explains the RM Unify Premium functionality and how new customers can enable and utilise it quickly and easily.

Published: 27 Nov 2018 | Cref: TEC6543087 | Last Updated:12 May 2023

Details some data validation requirements and troubleshooting tips for the Groupcall Xporter used for RM Unify MIS Sync.

Published: 04 Jun 2015 | Cref: TEC4563800 | Last Updated:17 May 2023

Explains why users see a looping 'Pick an account' popup, or sign in box, possibly with an "Oops, something went wrong.

Published: 11 Feb 2019 | Cref: TEC6654673 | Last Updated:04 Jan 2023

Explains how to change the Google Workspace domain federated with RM Unify.

Published: 01 Feb 2017 | Cref: TEC5508716 | Last Updated:04 Oct 2024

RM Unify Network Agent log error "the user has not been ...

Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network ...

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:04 Oct 2024

Details the customised pemissions assigned to Google Groups created by RM Unify.

Published: 24 Mar 2023 | Cref: TEC9023402 | Last Updated:24 Mar 2023

Describes the supported scenarios for federating to Microsoft 365 and/or Google Workspace.

Published: 03 Feb 2016 | Cref: TEC4945314 | Last Updated:03 Oct 2024

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:16 Jun 2023

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:13 Mar 2023