Download article for Groupcall Xporter to support MIS Sync integration with RM Unify.

Published: 02 Jun 2015 | Cref: DWN4153727 | Last Updated:29 Sep 2025

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:04 Oct 2024

Explains why after signing in to RM Unify, you see a "You have signed out of RM Unify" page instead of being taken to the Launch Pad.

Published: 19 Nov 2021 | Cref: TEC8220638 | Last Updated:05 Jan 2023

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:11 Sep 2024

Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:23 Jul 2024

Advice on troubleshooting RM Unify Password Filter on RM Unify if users get the error message "Having trouble signing in?".

Published: 11 Oct 2013 | Cref: TEC3432418 | Last Updated:29 Oct 2024

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024

Explains why users are redirected to an RM Unify 'RM Unify automatic login' page when using RM Unify SSO URL.

Published: 23 Sep 2019 | Cref: TEC6979791 | Last Updated:31 Jan 2023

Explains why you are automatically redirected to an RM Unify logon screen when logging onto Google services using a personal account.

Published: 03 Jul 2019 | Cref: TEC6853495 | Last Updated:18 Aug 2023

Explains the process used to create a clean RM Unify AD Sync database.

Published: 16 Sep 2016 | Cref: TEC5015612 | Last Updated:23 Jul 2024