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... the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".
Details the requirements and behaviour of changing RM Unify user email addresses in bulk.
... why you may see a Parent group in Google Workspace when federating to RM Unify, despite no Parent accounts being present in Google Workspace.
Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.
Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.
Explains why an error "Google account not ready" message is displayed when you click the Google Workspace tile in RM Unify.
Explains why an error "Google account not ready" message is displayed when you click the Google Workspace tile in RM Unify.
Provides examples of changes that can be made to restrict access to programs and features for an exam user account on a CC4 network.
Details the steps required to link your existing Accelerated Reader or Accelerated Maths accounts to your RM Unify accounts.
Explains why the Google audit log reports many 'Password change' events for RM Unify users.
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