Describes how to establish if you are using public or private IP addresses on your network.

Published: 16 Apr 2002 | Cref: TEC16944 | Last Updated:29 Nov 2022

Contains PDF download links to previous editions of the Connectivity Support Newsletter.

Published: 06 Jul 2016 | Cref: DWN5236426 | Last Updated:10 Jan 2022

Provides steps to set up and receive Smoothwall alerts to your email address that is hosted in Microsoft 365.

Published: 12 Jul 2016 | Cref: TEC5235758 | Last Updated:27 Jun 2022

Details the support that is available for RM Filtering by Lightspeed.

Published: 04 Jun 2013 | Cref: TEC3315800 | Last Updated:30 May 2022

Details some basic concepts about Domain Name System (DNS).

Published: 10 Aug 2017 | Cref: TEC5826887 | Last Updated:09 Nov 2022

We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

Published: 10 Jul 2019 | Cref: NWS6886821 | Last Updated:12 Aug 2022

RM advice about the 'Log4j 2' (December 2021) vulnerability ...

Information on a recently discovered vulnerability in the open-source Java logging library.

Published: 13 Dec 2021 | Cref: NWS8298444 | Last Updated:13 Dec 2022

Emails stuck in Exchange on-premises (2016 and 2019) ...

Provides information on fixing a Jan 2022 Exchange Server issue.

Published: 03 Jan 2022 | Cref: NWS8314513 | Last Updated:27 Jan 2023

Explains the process of switching the PHP version in cPanel.

Published: 29 Aug 2019 | Cref: TEC6942891 | Last Updated:06 Sep 2022

Instructions on how to determine your ISP.

Published: 02 May 2007 | Cref: TEC862550 | Last Updated:23 Sep 2022