Details the support that is available for RM Filtering by Lightspeed.

Published: 04 Jun 2013 | Cref: TEC3315800 | Last Updated:30 May 2022

Details some basic concepts about Domain Name System (DNS).

Published: 10 Aug 2017 | Cref: TEC5826887 | Last Updated:09 Nov 2022

We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

Published: 10 Jul 2019 | Cref: NWS6886821 | Last Updated:12 Aug 2022

RM SafetyNet SSL certificate update

Important update to Google SSL and RM SafetyNet certificate.

Published: 17 Jan 2017 | Cref: DWN5507212 | Last Updated:31 Jan 2023

RM advice about the 'Log4j 2' (December 2021) vulnerability ...

Information on a recently discovered vulnerability in the open-source Java logging library.

Published: 13 Dec 2021 | Cref: NWS8298444 | Last Updated:13 Dec 2022

Emails stuck in Exchange on-premises (2016 and 2019) ...

Provides information on fixing a Jan 2022 Exchange Server issue.

Published: 03 Jan 2022 | Cref: NWS8314513 | Last Updated:27 Jan 2023

Provides the steps on how to protect directories with a password within the website hosted on the RM Windows web hosting platform.

Published: 17 Apr 2013 | Cref: TEC3244341 | Last Updated:08 Feb 2023

Explains the process of switching the PHP version in cPanel.

Published: 29 Aug 2019 | Cref: TEC6942891 | Last Updated:06 Sep 2022

Instructions on how to determine your ISP.

Published: 02 May 2007 | Cref: TEC862550 | Last Updated:23 Sep 2022

Outlines some diagnostic information to help troubleshoot user issues with SSL Connect.

Published: 19 Mar 2020 | Cref: TEC7269808 | Last Updated:18 Nov 2022