Describes how to establish if you are using public or private IP addresses on your network.

Published: 16 Apr 2002 | Cref: TEC16944 | Last Updated:29 Nov 2022

Outlines some diagnostic information to help troubleshoot user issues with SSL Connect.

Published: 19 Mar 2020 | Cref: TEC7269808 | Last Updated:18 Nov 2022

Details some basic concepts about Domain Name System (DNS).

Published: 10 Aug 2017 | Cref: TEC5826887 | Last Updated:09 Nov 2022

Explains how to provision RM Unify year groups into RM SafetyNet to apply age-appropriate user-based filtering to students.

Published: 15 Jun 2020 | Cref: TEC7325807 | Last Updated:14 Jun 2022

What to do if you find a site you think should be filtered by RM.

Published: 12 Sep 2001 | Cref: TEC5754 | Last Updated:27 Sep 2022

Explains how to manage Secure Socket Layer (SSL) certificates on RM Windows web hosting.

Published: 10 Jul 2013 | Cref: TEC3362696 | Last Updated:13 Sep 2022

Contains PDF download links to previous editions of the Connectivity Support Newsletter.

Published: 06 Jul 2016 | Cref: DWN5236426 | Last Updated:10 Jan 2022

Provides steps to set up and receive Smoothwall alerts to your email address that is hosted in Microsoft 365.

Published: 12 Jul 2016 | Cref: TEC5235758 | Last Updated:27 Jun 2022

Details the support that is available for RM Filtering by Lightspeed.

Published: 04 Jun 2013 | Cref: TEC3315800 | Last Updated:30 May 2022

We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

Published: 10 Jul 2019 | Cref: NWS6886821 | Last Updated:12 Aug 2022