Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:04 Oct 2024

Provides steps to block/unblock users in Microsoft 365.

Published: 27 May 2016 | Cref: TEC5030148 | Last Updated:16 Apr 2024

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:04 Oct 2024

CC4 reported the User was not created but on inspection the User is in CC4".

Published: 13 Mar 2023 | Cref: TEC8963503 | Last Updated:04 Oct 2024

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:04 Oct 2024

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:14 Feb 2023

Explains the cause of the Audit log error "OBJECTNOTFOUND: User: A user with the specified ID could not be found".

Published: 17 Sep 2021 | Cref: TEC8089036 | Last Updated:04 Oct 2024

Explains why a user may get prompted with an authentication box when browsing the Internet after a network password change.

Published: 23 Mar 2018 | Cref: TEC6169503 | Last Updated:04 Oct 2024

RM Unify Audit log error "Disable AD User: OBJECTNOTFOUND ...

User: (username).

Published: 22 May 2023 | Cref: TEC9147202 | Last Updated:04 Oct 2024

Explains why you see an error "The username is already in use by another user in your establishment" when you upload a .csv file in RM Unify.

Published: 06 Feb 2019 | Cref: TEC6612676 | Last Updated:04 Oct 2024