Explains how to raise a support request with Microsoft.

Published: 13 Jun 2014 | Cref: TEC3877606 | Last Updated:03 Feb 2023

Explains why you may see an error, or an unexpected message, when clicking the Education City app tile on your Launch Pad.

Published: 14 Aug 2013 | Cref: TEC3440727 | Last Updated:12 May 2022

Preparing for and implementing a change to the IP range on ...

Document for network administrators and system administrators in establishments that are about to change the IP range on their LAN.

Published: 07 Feb 2003 | Cref: TEC44824 | Last Updated:27 Mar 2024

Explains why the error message "Error 1923.

Published: 11 Aug 2022 | Cref: TEC8715310 | Last Updated:11 Aug 2022

Premium Support Network Check - FAQ

Provides the FAQ for Premium Support Network Check.

Published: 11 Oct 2021 | Cref: TEC8156978 | Last Updated:25 May 2023

FAQ for Windows 10 on Community Connect 4

Provides an FAQ for Windows 10 on CC4 networks with troubleshooting information and a guide to supported versions.

Published: 07 Oct 2015 | Cref: NWS4705333 | Last Updated:23 May 2023

How to set up fine grained password policies on Community ...

Explains how to set up fine grained password policies on Community Connect 4 (CC4) networks.

Published: 13 Dec 2013 | Cref: TEC3639523 | Last Updated:14 Feb 2023

Windows 10 feature update and SmartBuild driver management ...

Details on driver management during a Windows 10 current to new build feature update.

Published: 15 May 2018 | Cref: TEC6199454 | Last Updated:04 Oct 2024

Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

Intune and Autopilot - 'How to' articles reference and FAQ

Provides links to many of the common actions needed when managing an Intune setup.

Published: 28 Jun 2018 | Cref: TEC6122412 | Last Updated:01 Mar 2024