Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:29 Sep 2025

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:04 Oct 2024

RM Unify Network Provisioning - How to amend default group ...

Describes how to change the default group membership applied to new users.

Published: 02 Jun 2020 | Cref: TEC7161868 | Last Updated:04 Oct 2024

Details the expected behaviour in Microsoft 365 when a federated RM Unify account is deleted.

Published: 20 Apr 2018 | Cref: TEC6097040 | Last Updated:16 Apr 2024

Provides the steps for configuring your network to use device SSO with RM Unify.

Published: 20 Jul 2015 | Cref: TEC4668878 | Last Updated:05 Mar 2025

RM Unify Audit log error "The requested username cannot be ...

Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:04 Oct 2024

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:04 Oct 2024

Details the installation services available for RM Unify Network Provisioning.

Published: 29 Jun 2018 | Cref: TEC6284446 | Last Updated:10 Apr 2024

RM Unify Network Provisioning - Users moving between RM ...

Describes the expected behaviour when one or more users move between RM Unify establishments sharing the same Active Directory and configured for ...

Published: 19 Aug 2022 | Cref: TEC8709453 | Last Updated:04 Oct 2024

Lists the AD attributes uploaded by RM Unify AD Sync and the fields populated in Microsoft 365 when user provisioning is through RM Unify.

Published: 24 Aug 2015 | Cref: TEC4699981 | Last Updated:29 Sep 2025