Explains why an RM Unify account might show an unexpectedly recent Last Updated timestamp when viewed in the Management Console.

Published: 23 Aug 2021 | Cref: TEC8073275 | Last Updated:06 Sep 2022

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:04 Oct 2024

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:04 Oct 2024

CC4 reported the User was not created but on inspection the User is in CC4".

Published: 13 Mar 2023 | Cref: TEC8963503 | Last Updated:04 Oct 2024

Details the steps required to link your existing Accelerated Reader or Accelerated Maths accounts to your RM Unify accounts.

Published: 04 Nov 2014 | Cref: TEC4197170 | Last Updated:01 Mar 2023

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:14 Feb 2023

Provides steps to block/unblock users in Microsoft 365.

Published: 27 May 2016 | Cref: TEC5030148 | Last Updated:03 Oct 2024

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:04 Oct 2024

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:04 Oct 2024