Describes the supported scenarios for federating to Microsoft 365 and/or Google Workspace.

Published: 03 Feb 2016 | Cref: TEC4945314 | Last Updated:10 Apr 2024

RMMC fails to delete users with error "The directory ...

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:02 May 2023

How to disable local device redirection in CC4 Access

Provides steps to disable local device redirection in CC4 Access.

Published: 06 Jan 2016 | Cref: TEC4922737 | Last Updated:05 Sep 2022

How to remove the 'Connect to a remote PC' option from the ...

Provides steps to remove the 'Connect to a remote PC' option from the CC4 Access web page.

Published: 04 Jan 2016 | Cref: TEC4912412 | Last Updated:27 Sep 2022

Explains why Chromebook users are prompted with the RM Unify login page.

Published: 23 Dec 2015 | Cref: TEC4920525 | Last Updated:14 Mar 2023

Details how to identify and resolve RM Unify accounts which have been recreated but not re-connected with their Microsoft 365 mailbox.

Published: 14 Dec 2015 | Cref: TEC4871788 | Last Updated:26 Apr 2023

Driver Update 99 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 11 Dec 2015 | Cref: DWN4846466 | Last Updated:29 Sep 2025

Driver Update 99 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 11 Dec 2015 | Cref: DWN4846466 | Last Updated:05 Sep 2022

User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:05 Sep 2022

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:16 Aug 2022