Details how to enable access to RM Remote Support (rmsupport.online) within LGfL by configuring category 2 remote access tools.

Published: 21 Oct 2015 | Cref: TEC4809124 | Last Updated:22 Mar 2024

Explains how to raise a support request with Microsoft.

Published: 13 Jun 2014 | Cref: TEC3877606 | Last Updated:04 Oct 2024

Microsoft .NET Framework 4.7.2 for Community Connect 4 ...

Instructions for downloading and installing Microsoft .NET Framework 4.7.2 for Community Connect 4 networks.

Published: 30 Oct 2018 | Cref: TEC6473714 | Last Updated:26 Mar 2024

Issues seen with CC4 OneDrive Mapper when using the Windows ...

Describes some issues we have seen with the CC4 OneDrive Mapper following installation of Windows 10 21H2 release.

Published: 04 Mar 2022 | Cref: TEC8448132 | Last Updated:03 Oct 2024

How to change the macro security level for Microsoft Office ...

Describes how to change the macro security level for Microsoft Office components on a Community Connect 4 network.

Published: 26 Jan 2009 | Cref: TEC1375974 | Last Updated:04 Oct 2024

Explains the process to follow when your school changes the MIS used to upload data to RM Unify via MIS Sync.

Published: 30 May 2018 | Cref: TEC6259543 | Last Updated:08 Apr 2025

Details the Microsoft 365 configurations that are offered through the advanced tenancy customisation services.

Published: 12 Nov 2013 | Cref: NWS3582088 | Last Updated:23 Jul 2024

Provides steps to configure Groupcall Xporter for WCBS on-premise.

Published: 17 May 2017 | Cref: TEC5695539 | Last Updated:10 Apr 2024

Details the steps to be followed when enabling RM Unify MIS Sync for Juniper Horizons.

Published: 12 Sep 2019 | Cref: TEC6949609 | Last Updated:08 Aug 2024

Details the support for Moodle.

Published: 11 Jan 2007 | Cref: TEC821833 | Last Updated:05 Jan 2023