Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

RM Unify Network Provisioning - How to change the location ...

Describes how to change the location where new users are created.

Published: 23 Aug 2019 | Cref: TEC6741790 | Last Updated:01 Mar 2023

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:11 Apr 2023

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:22 May 2023

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:07 Apr 2026

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:10 Apr 2024

Describes what the 'resync with deletes' feature does and how to use it.

Published: 19 Dec 2016 | Cref: TEC5476566 | Last Updated:04 Oct 2024

Explains how to delete an AD Sync provisioned RM Unify user that no longer exists in Active Directory.

Published: 13 Jan 2017 | Cref: TEC5477146 | Last Updated:03 Oct 2024

Explains why a disabled RM Unify user that was provisioned from Active Directory cannot be deleted.

Published: 12 Jan 2017 | Cref: TEC5417467 | Last Updated:04 Oct 2024

Describes what the 'resync with deletes' feature does and how to use it.

Published: 19 Dec 2016 | Cref: TEC5476566 | Last Updated:28 Jun 2024