Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:07 Apr 2026

Describes how to change the 'userprincipalname' domain suffix of new and existing users with RM Unify vanilla network user provisioning.

Published: 21 Dec 2021 | Cref: TEC8277645 | Last Updated:09 Jan 2023

Explains the MIS linking behaviour when an RM Unify account has its MIS ID updated via a CSV file upload and how to prevent auto-linking if required.

Published: 31 Oct 2016 | Cref: TEC5341484 | Last Updated:05 Jan 2023

RM Unify Network Provisioning - How to change the location ...

Describes how to change the location where new users are created.

Published: 23 Aug 2019 | Cref: TEC6741790 | Last Updated:01 Mar 2023

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:11 Apr 2023

... you may see a "Sorry but an unexpected error occurred" error message when viewing the 'Deleted users ' list of the RM Unify Management Console.

Published: 20 Sep 2023 | Cref: TEC9337182 | Last Updated:20 Sep 2023

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:22 May 2023

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:07 Apr 2026

End of support for Roaming User Profiles in Community ...

Information regarding the end of support for Roaming User Profiles in Community Connect 4 networks.

Published: 16 Mar 2020 | Cref: NWS7223908 | Last Updated:29 Sep 2025