Explains why an RM Unify account might show an unexpectedly recent Last Updated timestamp when viewed in the Management Console.

Published: 23 Aug 2021 | Cref: TEC8073275 | Last Updated:06 Sep 2022

Provides steps to configure Groupcall Xporter for WCBS on-premise.

Published: 17 May 2017 | Cref: TEC5695539 | Last Updated:10 Apr 2024

Provides steps to configure Groupcall Xporter for WCBS on-premise.

Published: 17 May 2017 | Cref: TEC5695539 | Last Updated:23 Jul 2024

Describes how to create a class team in Microsoft Teams from an existing Microsoft 365 education class.

Published: 08 Feb 2021 | Cref: TEC7699072 | Last Updated:04 Oct 2024

Explains the various app types in the RM Unify App Library.

Published: 12 Jan 2017 | Cref: TEC5502742 | Last Updated:27 Feb 2023

Explains the procedure for repairing an RM Unify AD Sync installation which is spamming the RM Unify datacentre.

Published: 07 May 2015 | Cref: TEC4526625 | Last Updated:03 Oct 2024

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:08 Feb 2023

Explains why an error message is received when changing email addresses in bulk via a csv file in RM Unify.

Published: 06 Mar 2023 | Cref: TEC9062919 | Last Updated:13 Mar 2023

Details some of the common questions asked about RM Unify Group Sync when used to sync Microsoft 365 Groups and/or Google Classes.

Published: 29 May 2020 | Cref: NWS7289136 | Last Updated:29 Sep 2025

Explains why the error message "External licences aren't supported by this app" appears when installing the Arbor Finance tile to RM Unify.

Published: 13 Jul 2022 | Cref: TEC8615306 | Last Updated:06 Jul 2023