-
Knowledge Library
Currently filtering by...
- user account
Search term
Filter by...
- Community Connect 4 (220)
- Network Setup (2)
- Servers (14)
- Computers (54)
- Users (29)
- Updates (22)
- Applications (13)
- Documentation (11)
- Internet & Remote Access (2)
- Peripherals (2)
- Help Files (60)
- Community Connect 5 (1)
- Glow (4)
- Google Workspace (4)
- Intune for Education (21)
- RM Cloud Backup (6)
- RM Unify (296)
- RM User Provisioning (2)
- Educational Software (1)
- Internet (10)
- Apple (2)
- Microsoft Networks (13)
- Microsoft Office 365 (28)
- Security (2)
- SIMS Support (2)
- Trend Micro (6)
- PC Support (7)
- Drivers & Downloads (2)
... ensure all the appropriate folders and files are present for the user's account , and any that are missing or corrupt are restored or replaced.
Guest A policy providing a working environment for users without their own account on the network, or for other users in the event of the system failing.
Explains how RM Unify manages data retention.
Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network Agent ...
Explains why users may see the error "Oops, something went wrong" when trying to access RM Unify, or linked services such as Microsoft 365 or Google ...
Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.
Provides steps to remove a user's access to the Windows recovery option on a Windows 8.1 or Windows 10 computer on a CC4 network.
Explains how a password recovery email address can be used for non-AD Sync sourced RM Unify accounts.
Explains why the RM Unify admin may see the "Unexpected error" message and how to address this issue.
Details the issue where RM OneDrive Mapper fails to connect after users have changed their Microsoft 365 password and provides a workaround.
Loading Service Calls...
© RM Education 1997-2026