Provides some further details about the expected behaviour with RM Unify connected apps when MFA is enabled.

Published: 06 Jun 2018 | Cref: TEC6280189 | Last Updated:12 Dec 2022

Explains why you may see the error "An unexpected error occurred while checking your Microsoft 365 domain details" when federating your Microsoft 365 ...

Published: 31 May 2018 | Cref: TEC6270076 | Last Updated:04 Oct 2024

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:04 Oct 2024

Explains why the Launch Pad background image may not display for users of Internet Explorer.

Published: 31 May 2018 | Cref: TEC6269997 | Last Updated:19 May 2023

Explains the process to follow when your school changes the MIS used to upload data to RM Unify via MIS Sync.

Published: 30 May 2018 | Cref: TEC6259543 | Last Updated:08 Apr 2025

Explains the process to follow when your school changes the MIS used to upload data to RM Unify via MIS Sync.

Published: 30 May 2018 | Cref: TEC6259543 | Last Updated:15 Jul 2024

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:29 Sep 2025

Explains why teaching staff users appear in RM Unify as non-teaching staff when using MIS Sync.

Published: 30 May 2018 | Cref: TEC6262626 | Last Updated:05 Jun 2023

Explains why a Chrome user session does not persist when closing and reopening the Chrome browser.

Published: 02 May 2018 | Cref: TEC6222882 | Last Updated:04 Oct 2024

This index technical article lists all the relevant resources that provide information about GDPR relating to the RM Unify product.

Published: 30 Apr 2018 | Cref: TEC6229201 | Last Updated:23 Jul 2024