Details how to prepare your network for installation of RM Unify Network Provisioning.

Published: 31 Aug 2017 | Cref: TEC5797912 | Last Updated:10 Apr 2024

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:04 Oct 2024

Explains why an error message "Sorry, an error occurred while processing your request" is displayed when you attempt to save changes or click Finish ...

Published: 10 Aug 2020 | Cref: TEC7381653 | Last Updated:04 Oct 2024

Explains why the error message "An unexpected error occurred while connecting your Google Workspace domain to RM Unify.

Published: 19 Mar 2018 | Cref: TEC6170865 | Last Updated:04 Oct 2024

Explains why the RM Unify AD Sync Configuration tool may halt at "Waiting for database configuration to complete".

Published: 28 May 2014 | Cref: TEC3906847 | Last Updated:04 Oct 2024

Explains why the error message "An unexpected error occurred while connecting your Google Workspace domain to RM Unify.

Published: 19 Mar 2018 | Cref: TEC6170865 | Last Updated:10 Apr 2024

Explains the various methods one can use to log on to RM Unify.

Published: 30 Nov 2018 | Cref: TEC6540401 | Last Updated:13 Jun 2024

Support note for the Satchel One app in the RM Unify App Library.

Published: 04 Dec 2017 | Cref: TEC5856167 | Last Updated:23 Jul 2024

Explains why one or more students are not placed in their 'year of entry' organisational unit.

Published: 04 Aug 2020 | Cref: TEC7395023 | Last Updated:04 Oct 2024

Provides answers to the common questions regarding RM Unify MIS Sync.

Published: 24 Nov 2017 | Cref: TEC5983537 | Last Updated:08 Aug 2024