RM OneDrive Mapper Release Note and User Guide

Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.

Published: 20 May 2016 | Cref: DWN5174434 | Last Updated:15 Feb 2023

Printix cloud printing - Limitations when using a ...

Describes a known limitation with Printix if your 'Follow-Me' print solution involves 'departmental accounts'.

Published: 15 Jul 2019 | Cref: TEC6899561 | Last Updated:24 Jun 2022

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

An administrator account is required to install RM Unify Password Filter" is displayed when you try to install RM Unify Password Filter.

Published: 23 Nov 2015 | Cref: TEC4873639 | Last Updated:04 Oct 2024

Explains why an RM Schoolboard tile directs users to a different site than the expected.

Published: 06 Sep 2019 | Cref: TEC6943349 | Last Updated:13 Mar 2023

Troubleshooting slow logon issues

Provides guidance for checking what happens during a typical user log on.

Published: 17 Oct 2014 | Cref: TEC4101104 | Last Updated:04 Oct 2024

Explains why users may see the "This account cannot be accessed because the domain is incorrectly configured" error message when trying to access a ...

Published: 03 May 2017 | Cref: TEC5678165 | Last Updated:30 Sep 2022

Community Connect 4 (CC4) software updates - Overview Guide

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

Considerations while adding new UPN Suffix and changing the ...

Provides considerations while adding new UPN Suffix and changing the default UPN Suffix for Active Directory users on a Community Connect 4 network.

Published: 25 Sep 2014 | Cref: TEC4098547 | Last Updated:30 May 2023