Knowledge Library

RM Tutor 6.1 v3 Client Configurator causes a UAC prompt and ... You need to be logged in to access this content

Workaround to allow non-admin users to run Client Configurator for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: TEC6382314 | Last Updated:17 Apr 2023

CC4 - "Errors occurred while retrieving common user ... You need to be logged in to access this content

When you try to edit a user's properties in the RM Management Console (RMMC) on a CC4 network, the following error is displayed: "Errors occurred ...

Published: 06 Jun 2012 | Cref: TEC2663458 | Last Updated:23 Jul 2024

How to disable Presenter View in Microsoft PowerPoint ... You need to be logged in to access this content

Provides the steps to disable Presenter View for all users as default in Microsoft PowerPoint 2013/2016 on a Community Connect 4 (CC4) network.

Published: 12 Feb 2016 | Cref: TEC4996955 | Last Updated:19 Apr 2023

RM Network Recycle Bin - Deleted items still count towards ... You need to be logged in to access this content

Deleted items in a user's Network Recycle Bin will count towards the user's disk quota until their Network Recycle Bin is emptied.

Published: 26 Sep 2011 | Cref: TEC2233928 | Last Updated:23 Jul 2024

User folders are replaced by folders called Documents on ... You need to be logged in to access this content

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

How to recreate the PackageBuilder user on a Community ... You need to be logged in to access this content

Instructions for recreating the PackageBuilder user on a Community Connect 4 network.

Published: 24 May 2012 | Cref: TEC2693696 | Last Updated:16 Apr 2024

How to recreate the SystemAdmin user on a Community Connect ... You need to be logged in to access this content

Instructions for recreating the SystemAdmin user for a Community Connect 4 network.

Published: 10 Mar 2009 | Cref: TEC1364600 | Last Updated:22 Mar 2024

Important CC4 update to update legacy permissions ... You need to be logged in to access this content

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

New user creation in the CC4 RM Management Console (RMMC) ... You need to be logged in to access this content

Provides the steps to resolve the error "Creation of [ user name] failed, which may be due to delay in AD replication", which appears when creating a ...

Published: 13 Jan 2012 | Cref: TEC2355574 | Last Updated:04 Oct 2024

RM Network Recycle Bin Release Note and Quick Start user ... You need to be logged in to access this content

The Quick Start guide gives brief end user instructions for deleting and recovering files from RM Network Recycle Bin.

Published: 30 Apr 2014 | Cref: DWN3878446 | Last Updated:29 Sep 2025

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