Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...

Published: 26 Apr 2023 | Cref: TEC8899312 | Last Updated:04 Oct 2024

Unable to move users from one server to another server in ...

Provides the resolution to an issue where users cannot be moved from one server to another server in the RMMC.

Published: 18 Jul 2012 | Cref: TEC2720087 | Last Updated:04 Oct 2024

User...

Published: 05 May 2021 | Cref: TEC7855411 | Last Updated:09 Feb 2023

Error - Type not found - while attempting to view or edit ...

... found - appears when you try to view or edit the properties of users through the RM Management Console (RMMC) on a Community Connect 4 network.

Published: 27 Nov 2009 | Cref: TEC1571280 | Last Updated:04 Oct 2024

How to make the RM Tutor 6/6.1 Tech Console available to ...

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:04 Oct 2024

Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311228 | Last Updated:08 Oct 2024

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:19 Aug 2022

Prevent users from running reg.exe

By default any user can create a shortcut to C:\Windows\System32\reg.exe.

Published: 12 Jun 2009 | Cref: TEC1468047 | Last Updated:04 Oct 2024

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:11 Jan 2023

Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:13 Mar 2023