Cloned user type settings are not applied when users log on ...

When you clone a user type, it gets created without any errors in the RM Management Console, but the settings are not applied when the users log on.

Published: 13 Jan 2011 | Cref: TEC1832269 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync may stop uploading users.

Published: 29 May 2014 | Cref: TEC3905787 | Last Updated:26 May 2023

Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...

Published: 26 Apr 2023 | Cref: TEC8899312 | Last Updated:04 Oct 2024

Explains the cause of the Audit log error "OBJECTNOTFOUND: User: A user with the specified ID could not be found".

Published: 17 Sep 2021 | Cref: TEC8089036 | Last Updated:20 Sep 2022

Unable to move users from one server to another server in ...

Provides the resolution to an issue where users cannot be moved from one server to another server in the RMMC.

Published: 18 Jul 2012 | Cref: TEC2720087 | Last Updated:04 Oct 2024

Error - Type not found - while attempting to view or edit ...

... found - appears when you try to view or edit the properties of users through the RM Management Console (RMMC) on a Community Connect 4 network.

Published: 27 Nov 2009 | Cref: TEC1571280 | Last Updated:04 Oct 2024

How to make the RM Tutor 6/6.1 Tech Console available to ...

Describes how to make the RM Tutor 6/6.1 Tech Console available to users who are not system administrators.

Published: 27 Feb 2013 | Cref: TEC2982423 | Last Updated:04 Oct 2024

Explains why users may be redirected to the RM Unify Sign In page when browsing to the RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311228 | Last Updated:08 Oct 2024

Prevent users from running reg.exe

By default any user can create a shortcut to C:\Windows\System32\reg.exe.

Published: 12 Jun 2009 | Cref: TEC1468047 | Last Updated:04 Oct 2024

RM Unify Audit log error "The requested Username cannot be ...

... cause of Audit log error "The requested Username cannot be used as there is already an AD User account with this name but with a different role".

Published: 05 Jun 2020 | Cref: TEC7323967 | Last Updated:09 Jun 2022