Explains how the RM Unify admin can manage, send and resend invites to parents to create their RM Unify accounts.

Published: 30 Nov 2018 | Cref: TEC6491614 | Last Updated:25 Feb 2026

RM Unify Network Provisioning - How to write deleted ...

Explains how to configure the Network Agent to populate AD user accounts with deleted information from their linked RM Unify account.

Published: 22 May 2023 | Cref: TEC9141795 | Last Updated:29 Sep 2023

CC4 - Key accounts and security guidelines

Provides details of the recommended actions on domain accounts on a CC4 network.

Published: 30 Sep 2019 | Cref: TEC7048226 | Last Updated:24 Jan 2023

User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:04 Oct 2024

Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:04 Oct 2024

UAC becomes re-enabled on CC4 servers

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:04 Oct 2024

Details the security and data risks involved in reusing an existing AD account for a new user when Microsoft 365 is federated to RM Unify.

Published: 19 Feb 2015 | Cref: TEC4409412 | Last Updated:03 Oct 2024

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:29 Sep 2025

Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:20 Sep 2023

Details why the count of 'MIS records not matched to an RM Unify user' may increase despite no apparent action by the RM Unify administrator.

Published: 21 Jan 2020 | Cref: TEC7149442 | Last Updated:13 Mar 2023