A newly imported user is unable to log on to the Community ...

After a user is imported into the RM Management Console, the user may not be able to log on to the CC4 network.

Published: 26 May 2009 | Cref: TEC1429036 | Last Updated:04 Oct 2024

Explains why RM Unify no longer accepts authentication of Microsoft 365 accounts via the IMAP protocol.

Published: 09 Aug 2018 | Cref: TEC6388830 | Last Updated:08 Dec 2022

Explains why you might choose to use Resync Users, how to use it and also where to find it.

Published: 18 Sep 2014 | Cref: TEC4101743 | Last Updated:04 Oct 2024

Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:03 Oct 2024

How to recreate the SystemAdmin user on a Community Connect ...

Instructions for recreating the SystemAdmin user for a Community Connect 4 network.

Published: 10 Mar 2009 | Cref: TEC1364600 | Last Updated:03 Oct 2024

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:04 Oct 2024

How to recreate the SystemAdmin user on a Community Connect ...

Instructions for recreating the SystemAdmin user for a Community Connect 4 network.

Published: 10 Mar 2009 | Cref: TEC1364600 | Last Updated:22 Mar 2024

RM OneDrive Mapper fails to map drive when MFA is enabled

Details an issue where RM OneDrive Mapper fails to map drive when MFA is enabled with a user account in Microsoft 365.

Published: 01 Jun 2018 | Cref: TEC6271846 | Last Updated:03 Oct 2024

Details an issue with installing CC4 UEV on a network with RM Unify AD Sync, which may result in disabling all RM Unify accounts.

Published: 18 Dec 2018 | Cref: TEC6583553 | Last Updated:04 Oct 2024

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:05 Jan 2023