Explains why RM Unify AD Sync assigns the wrong email address to an RM Unify user account.

Published: 14 Sep 2022 | Cref: TEC8709355 | Last Updated:14 Sep 2022

Disable User Account windowThis window enables you to disable selected user accounts for a specific period of time.

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:10 Oct 2022

Considerations while adding new UPN Suffix and changing the ...

Provides considerations while adding new UPN Suffix and changing the default UPN Suffix for Active Directory users on a Community Connect 4 network.

Published: 25 Sep 2014 | Cref: TEC4098547 | Last Updated:30 May 2023

Important CC4 update to ensure that UAC is switched off on ...

Provides an update to ensure that User Account Control (UAC) is switched off on Community Connect 4 servers running Microsoft Windows Server 2012R2.

Published: 10 Sep 2015 | Cref: DWN4698437 | Last Updated:04 Oct 2024

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Mar 2023

Explains why one or more users do not provision via AD Sync.

Published: 17 Jun 2016 | Cref: TEC5212534 | Last Updated:09 Dec 2022

Explains why a change of AD username may not result in a change to the user's email address.

Published: 18 Jul 2014 | Cref: TEC4024768 | Last Updated:26 May 2023

Details the business roles in Arbor which need to be assigned for a user to get a Teaching Staff account in RM Unify.

Published: 19 May 2022 | Cref: TEC8560273 | Last Updated:18 May 2023

Details why some staff users may see this error message when accessing Satchel One (formerly known as Show My Homework) via the RM Unify app.

Published: 01 Nov 2018 | Cref: TEC6470210 | Last Updated:20 Feb 2024