Details a known issue where RM Unify accounts continue to be displayed, despite having their super admin rights revoked.

Published: 23 Mar 2021 | Cref: TEC7795037 | Last Updated:03 Oct 2024

Explains why the RM Unify AD Sync Configuration tool may fail to register your establishment, or fail to upload new or changed users.

Published: 17 Apr 2019 | Cref: TEC6760913 | Last Updated:04 Oct 2024

Describes how to apply RM Unify SSO settings in the Google Admin Console to make your Chromebook users automatically sign in to RM Unify.

Published: 29 Nov 2021 | Cref: TEC8251341 | Last Updated:04 Oct 2024

... a download of the instructions for creating Microsoft 365 account (tenancy), adding a custom domain and getting Microsoft 365 licences for the users .

Published: 10 Jul 2013 | Cref: DWN3332709 | Last Updated:03 Jul 2024

Sync your users from RM Unify down to your Microsoft AD network and synchronise passwords between the network and the cloud.

Published: 31 Aug 2017 | Cref: TEC5797903 | Last Updated:10 Apr 2024

Covers how end users can configure the Safari browser on MacOS to allow SLO to work.

Published: 15 Mar 2024 | Cref: TEC9634560 | Last Updated:15 Mar 2024

... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:06 Mar 2023

Explains why users are presented with a Windows Security authentication window when using RM Unify SSO URL.

Published: 16 Sep 2016 | Cref: TEC5311297 | Last Updated:09 Dec 2022

Explains how RM Unify users link to Arbor Finance.

Published: 29 Nov 2021 | Cref: TEC8266218 | Last Updated:06 Jul 2023

Explains why some staff users get RM Unify accounts unexpectedly provisioned when they have left the school and have been deleted from the Arbor MIS.

Published: 14 Sep 2022 | Cref: TEC8707934 | Last Updated:04 Oct 2024