Describes the options for user account transfers between RM Unify establishments.

Published: 02 Feb 2018 | Cref: TEC6086591 | Last Updated:04 Oct 2024

Details why a resync from RM Unify AD Sync sticks on status Requested or In Progress.

Published: 14 Dec 2017 | Cref: DWN5892529 | Last Updated:04 Oct 2024

Explains why RM Unify will put all your N1, N2 and Reception users into the same groups.

Published: 13 Jul 2022 | Cref: TEC8650119 | Last Updated:04 Oct 2024

Explains why students are being shown as members of multiple year groups in RM Unify.

Published: 09 Jul 2020 | Cref: TEC7379573 | Last Updated:04 Oct 2024

Explains why there is an inaccuracy in the 'Last AD scan' and 'Last success' date/time values.

Published: 16 Jun 2014 | Cref: TEC3936788 | Last Updated:04 Oct 2024

Explains why you are unable to edit the Active Directory (AD) filter called Users on RM Unify AD Sync Service.

Published: 28 May 2014 | Cref: TEC3921295 | Last Updated:04 Oct 2024

Explains why users may not see a green tick next to Google Workspace or Microsoft 365 when signing out of RM Unify.

Published: 25 Jan 2018 | Cref: TEC6072091 | Last Updated:04 Oct 2024

Explains why you may see the error "An unexpected error occurred while checking your Microsoft 365 domain details" when federating your Microsoft 365 ...

Published: 31 May 2018 | Cref: TEC6270076 | Last Updated:04 Oct 2024

Using Process Monitor to troubleshoot RM Unify Network ...

Describes how to use Process Monitor as a troubleshooting tool.

Published: 08 Jul 2020 | Cref: TEC7367661 | Last Updated:04 Oct 2024

Explains why a disabled RM Unify user that was provisioned from Active Directory cannot be deleted.

Published: 12 Jan 2017 | Cref: TEC5417467 | Last Updated:04 Oct 2024