Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:14 Feb 2023

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023

Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024

Explains why users with spaces in their network account names will be prevented from accessing the Internet via RM SafetyNet proxy servers.

Published: 29 May 2020 | Cref: TEC7312071 | Last Updated:12 May 2022

Explains why an error message "specify a domain controller" is displayed while installing RM Unify AD Sync and provides steps to resolve this issue.

Published: 21 Nov 2016 | Cref: TEC5439988 | Last Updated:13 Apr 2023

RM Unify Network Provisioning - How to write deleted ...

Explains how to configure the Network Agent to populate AD user accounts with deleted information from their linked RM Unify account.

Published: 22 May 2023 | Cref: TEC9141795 | Last Updated:29 Sep 2023

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:31 Jan 2023

Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.

Published: 17 Apr 2019 | Cref: TEC6761110 | Last Updated:02 May 2023

Details the checks and steps required before moving from the CSV user provisioning method to AD Sync provisioning.

Published: 16 Jan 2019 | Cref: TEC6606766 | Last Updated:14 Feb 2023

RM Unify Network Agent log error "the user has not been ...

Explains why the error message "the user has not been granted the requested logon type at this computer" may be reported in the RM Unify Network ...

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:06 Sep 2022