Modifying 'Point-and-Print' restrictions on Vanilla Windows ...

Provides advice to customers about GPO changes needed to allow printing to work.

Published: 01 Oct 2021 | Cref: TEC8151785 | Last Updated:28 Sep 2022

Important CC4 update for 'Point-and-Print' restrictions ...

Allows printer mappings to work for all the users after the issues with August 2021 (and later) Microsoft updates.

Published: 01 Oct 2021 | Cref: DWN8134870 | Last Updated:10 Jan 2024

Network printing error "0x0000011b" following September ...

Explains why users are unable to print and receive error code "0x0000011b" when trying to connect to a network printer.

Published: 30 Sep 2021 | Cref: TEC8143750 | Last Updated:28 Sep 2022

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:28 Sep 2022

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:29 Sep 2022

CC4 Windows 10 20H2 builds and possible junction point ...

Provides advice to customers about a junction point issue with new builds.

Published: 20 Sep 2021 | Cref: TEC8117227 | Last Updated:05 Jan 2023

Explains the cause of the Audit log error "OBJECTNOTFOUND: User: A user with the specified ID could not be found".

Published: 17 Sep 2021 | Cref: TEC8089036 | Last Updated:20 Sep 2022

Explains when you might need to, as well as how to, update your RM Unify establishment with a new 'Department for Education' (DfE) number, or code.

Published: 27 Aug 2021 | Cref: TEC7960881 | Last Updated:16 Jun 2023

Explains how the grace period and restore functionality works within RM Unify and how to apply them to MIS-provisioned user accounts.

Published: 23 Aug 2021 | Cref: TEC8070839 | Last Updated:18 Sep 2023

Explains why an RM Unify account might show an unexpectedly recent Last Updated timestamp when viewed in the Management Console.

Published: 23 Aug 2021 | Cref: TEC8073275 | Last Updated:06 Sep 2022