Explains why the error message "You do not have the required permissions to install.

Published: 23 Nov 2015 | Cref: TEC4873639 | Last Updated:04 Oct 2024

Explains why users see an error accessing the school Microsoft SharePoint site.

Published: 09 Oct 2013 | Cref: TEC3501596 | Last Updated:04 Oct 2024

Describes what the 'resync' feature does and how to use it.

Published: 19 May 2017 | Cref: TEC5694616 | Last Updated:04 Oct 2024

Describes an issue relating to the year of entry of RM Unify student user accounts that get created in advance of them starting at the school.

Published: 07 Jun 2018 | Cref: TEC6268715 | Last Updated:04 Oct 2024

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:04 Oct 2024

Describes what the 'resync with deletes' feature does and how to use it.

Published: 19 Dec 2016 | Cref: TEC5476566 | Last Updated:04 Oct 2024

Explains why the error message "Authorisation Error.

Published: 25 Nov 2021 | Cref: TEC8250385 | Last Updated:04 Oct 2024

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:04 Oct 2024

Explains why you are unable to delete an email address value for an RM Unify user.

Published: 24 Nov 2014 | Cref: TEC3940738 | Last Updated:04 Oct 2024

Explains why RM Unify AD Sync Service may use upwards of 50% CPU.

Published: 02 Sep 2014 | Cref: TEC4069436 | Last Updated:04 Oct 2024