-
Knowledge Library
Filter by...
Details an uncommon error which an authorised user may see when changing another user's password in the RM Unify Management Console.
Provides guidance on how to manage Groupcall Xporter on a new or upgraded SIMS server.
Details why a student user may see the message "You're missing out! Ask your admin to enable Microsoft Teams" when trying to access Microsoft Teams.
Explains the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".
Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.
Explains why some existing RM Unify users with existing Microsoft 365 (M365) accounts are showing as New instead of Existing in the user matching ...
Details an issue with installing CC4 UEV on a network with RM Unify AD Sync, which may result in disabling all RM Unify accounts.
Details the process of updating the first name, last name, display name or role of a CSV/manually created RM Unify user account
Explains the cause of RM Unify Audit log error "PRIMARYTSAFAILEDPROCESSING... CC4 was unable to update User Properties.".
Explains why a user may get prompted with an authentication box when browsing the Internet after a network password change.
Loading Service Calls...
© RM Education 1997-2026