Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

Explains why clicking a Google Workspace tile from the RM Unify launch pad redirects the user to the Google account picker page.

Published: 12 Apr 2019 | Cref: TEC6760656 | Last Updated:27 Apr 2023

Firewall port exclusions for internal firewalls on servers

Lists all the firewall port exclusions for supported technologies on servers.

Published: 04 Oct 2023 | Cref: TEC9356830 | Last Updated:06 Jun 2024

Authoritative restore of Active Directory objects

Explains how to restore objects which have been deleted from Active Directory.

Published: 06 Feb 2018 | Cref: TEC5823985 | Last Updated:25 May 2023

Explains how RM Unify manages data retention.

Published: 06 Oct 2017 | Cref: TEC5900881 | Last Updated:11 Sep 2024

Intune (Endpoint Manager) - Google Chrome browser is now ...

Describes the latest update to Intune (Endpoint Manager) to allow the Google Chrome browser to be more easily configured.

Published: 05 May 2022 | Cref: NWS8532747 | Last Updated:24 May 2023

How to add a server to a protection group in RM Cloud ...

Provides steps to add a server to a protection group in RM Cloud Backup - D2D2C.

Published: 26 Sep 2016 | Cref: TEC5322154 | Last Updated:04 Oct 2024

How to remove Printer Credits from a CC4 network

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:13 Dec 2022

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:04 Jan 2023

Explains how to link new AD users to existing RM Unify users.

Published: 19 Jan 2015 | Cref: TEC4061769 | Last Updated:04 Oct 2024