Intune - Autopilot and 'Provisioning Packages' ...

Describes the process for troubleshooting the Autopilot and 'Provisioning Packages' enrolment processes in Intune.

Published: 24 May 2021 | Cref: TEC7902632 | Last Updated:10 Apr 2025

Important CC4 update for CC4 Access Security Hardening ...

Improves the security on CC4 Access servers.

Published: 20 Feb 2020 | Cref: DWN7118846 | Last Updated:29 Sep 2025

Reference for Package INI files

A reference for Community Connect 4 package ini files.

Published: 29 Jan 2004 | Cref: TEC21757 | Last Updated:29 Sep 2025

Background content for setupschoolpcs.docx

Published: 27 Oct 2023 | Cref: MDL9438132 | Last Updated:27 Oct 2023

How to remove the RM Network Recycle Bin from a CC4 network

Gives instructions for removing the RM Network Recycle Bin components from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2512570 | Last Updated:04 Oct 2024

RM's advice on June/July 2021 'PrintNightmare' Print ...

Provides advice to customers about a recent Print Spooler security vulnerability.

Published: 01 Jul 2021 | Cref: TEC7999804 | Last Updated:04 Oct 2024

How to change the RM Logging Level on Community Connect 4 ...

How to change the RM component logging level on servers on Community Connect 4 networks.

Published: 04 Jul 2008 | Cref: TEC1185721 | Last Updated:03 Oct 2024

How to remove Printer Credits from a CC4 network

Gives instructions for removing Printer Credits from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2514664 | Last Updated:23 Jul 2024

Troubleshooting printer mapping issues on a Community ...

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:03 Oct 2024

CC4 task to exclude anti-virus scanning of certain folders

Provides details on how to exclude certain core folders from being scanned by anti-virus software. This should improve network performance.

Published: 19 Feb 2009 | Cref: TEC1351278 | Last Updated:04 Oct 2024