Microsoft Teams for Community Connect 4 networks

Provides the instructions for downloading and installing Microsoft Teams for Community Connect 4 networks.

Published: 11 Dec 2019 | Cref: TEC7109139 | Last Updated:01 May 2024

Explains how to install the Azure Information Protection unified labeling client for users.

Published: 08 Feb 2018 | Cref: TEC6097467 | Last Updated:22 Mar 2024

A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:13 Jan 2023

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

Detailed information about MIS Sync for RM Unify.

Published: 10 Jan 2017 | Cref: TEC5427652 | Last Updated:07 Apr 2026

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:04 Oct 2024

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

CC4 update for Google Chrome [CC4UPD227]

Provides a CC4 Google Chrome policy update to block URLs and allow/block installation of extensions in a browser.

Published: 07 Dec 2023 | Cref: DWN9477624 | Last Updated:23 Jan 2024