Explains how to install the Azure Information Protection unified labeling client for users.

Published: 08 Feb 2018 | Cref: TEC6097467 | Last Updated:22 Mar 2024

Important CC4 update to fix potential inaccessibility to ...

Applies policy changes to activate Microsoft fix for the potential issue.

Published: 19 Sep 2019 | Cref: DWN6959899 | Last Updated:17 Oct 2022

Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

A regularly updated article detailing technologies reaching EOL that may affect your teaching and learning.

Published: 17 May 2018 | Cref: TEC6226235 | Last Updated:13 Jan 2023

Detailed information about MIS Sync for RM Unify.

Published: 10 Jan 2017 | Cref: TEC5427652 | Last Updated:07 Apr 2026

RM Unify Network Provisioning - Glow user transfers within ...

Describes the expected Glow user transfer behaviour within a multi-school RM Unify Network Provisioning.

Published: 16 Jun 2020 | Cref: TEC7328916 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

Explains why a log error message "An error occurred while making the HTTP request to ...

Published: 26 Sep 2023 | Cref: TEC9367358 | Last Updated:26 Sep 2023

Explains how to add users to additional groups in the Active Directory.

Published: 30 Sep 2021 | Cref: TEC8109672 | Last Updated:04 Oct 2024

CC4 update for Google Chrome [CC4UPD227]

Provides a CC4 Google Chrome policy update to block URLs and allow/block installation of extensions in a browser.

Published: 07 Dec 2023 | Cref: DWN9477624 | Last Updated:23 Jan 2024