Recommended additional steps to follow after installing new ...

Describes the additional steps which may be required on different Community Connect 4 networks after installing new build disks.

Published: 13 Aug 2010 | Cref: TEC1691707 | Last Updated:20 Jun 2022

Unable to delete a user folder with in the RM Management ...

You see an error message when you try to delete a user folder (e.g. Students\Year1) in the RM Management Console (RMMC).

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022

Section 2 Default Configuration (CC4.3)

Background content for Section_2_Default_Configuration_(CC4.3).pdf

Published: 27 Jul 2011 | Cref: MDL2162511 | Last Updated:08 Sep 2020

UAC becomes re-enabled on CC4 servers

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:27 Sep 2022

Configure new wireless clients for RADIUS authenticate for ...

Details the instructions to add new wireless clients to the 802.1x authentication list after a Fortinet Meru managed wireless installation.

Published: 08 Feb 2012 | Cref: TEC1267834 | Last Updated:28 Oct 2022

How to restore files using Veeam on a CC4 network

Provides the steps to restore files from backup using Veeam on a CC4 network

Published: 26 May 2016 | Cref: TEC5182426 | Last Updated:29 Jul 2022

UEV can cause the Network Recycle Bin to fill up for users

User Experience Virtualisation (UEV) settings change frequently and are captured by the Network Recycle Bin (NRB) causing it to fill up.

Published: 22 Feb 2019 | Cref: TEC6678854 | Last Updated:28 Apr 2022

"Connected, No Internet" message shown in the system tray ...

Discusses the reasons for the issue when hovering over the network icon in the system tray, it reports that it is connected but there is no Internet connection.

Published: 12 May 2021 | Cref: TEC7879105 | Last Updated:26 May 2022

Computer build fails to install the correct drivers on a ...

Explains why third party computer build fails to install the correct drivers on a Community Connect 4 network.

Published: 15 Aug 2014 | Cref: TEC4052156 | Last Updated:11 May 2021

How to use 'Name and Connectivity Server' on RM Tutor to ...

Describes how to use 'Name and Connectivity Server' to locate and connect to student computers in LAN/wireless LAN environments, particularly where ...

Published: 17 Jul 2014 | Cref: TEC3933507 | Last Updated:12 May 2023