Knowledge Library

How to determine why computers are in the Requiring System ... You need to be logged in to access this content

Provides a download for the RM Stale Package Detector tool.

Published: 07 Oct 2013 | Cref: DWN3522158 | Last Updated:02 Feb 2023

Tuning your Community Connect 4 network to improve log on ... You need to be logged in to access this content

Describes how to improve user log on times on CC4 networks.

Published: 16 Jun 2011 | Cref: TEC1622957 | Last Updated:14 Feb 2023

CC4 update to allow Update System Packages to be performed ... You need to be logged in to access this content

Provides an updated RM Management Console which allows you to update system packages of all computers in a location.

Published: 03 Mar 2015 | Cref: DWN4276368 | Last Updated:28 Feb 2023

CC4 computer build fails with the error "WIMGAPI function ... You need to be logged in to access this content

Details why the CC4 computer build fails with the error message "Image handling exception : WIMGAPI function WIMExportImage failed with error 2 while ...

Published: 07 Oct 2016 | Cref: TEC5364877 | Last Updated:27 Feb 2023

Program Sets may not be delivered due to missing server DNS ... You need to be logged in to access this content

If a server on a Community Connect 4 network is not correctly registered in DNS, users may not receive any Program Sets in their Start Menu.

Published: 02 Apr 2009 | Cref: TEC1426861 | Last Updated:10 Feb 2023

Microsoft Office Multiple Activation Key (MAK) update for ... You need to be logged in to access this content

Details how to update the Multiple Activation Key (MAK) for Microsoft Office 2010 and Office 2013 without removing or uninstalling the existing packages.

Published: 23 Sep 2015 | Cref: DWN4732057 | Last Updated:10 Feb 2023

Driver Update 152 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 10 Oct 2022 | Cref: DWN8747049 | Last Updated:13 Oct 2022

CC4 - Negative numbers displayed for disk usage in the RM ... You need to be logged in to access this content

Describes how to resolve an issue where disk usage can be shown as a large negative number in the user management area of the RM Management Console ...

Published: 04 Feb 2011 | Cref: TEC1902630 | Last Updated:29 Nov 2022

Unable to rename computers in RMMC You need to be logged in to access this content

Provides a workaround to resolve the issue of being unable to rename computers in RMMC.

Published: 12 Aug 2022 | Cref: TEC8716836 | Last Updated:12 Aug 2022

RM OneDrive Mapper Release Note and User Guide You need to be logged in to access this content

V3 update is now released. Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.

Published: 20 May 2016 | Cref: DWN5174434 | Last Updated:15 Feb 2023

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