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How to perform a restore in RM Cloud Backup - D2D2C You need to be logged in to access this content

Provides steps to perform a restore in RM Cloud Backup - D2D2C.

Published: 26 Sep 2016 | Cref: TEC5324483 | Last Updated:03 Jul 2024

Instructions on how to update the database connection file for Groupcall Xporter after upgrading SQL server on a SIMS.net server.

Published: 04 Aug 2015 | Cref: TEC4688139 | Last Updated:04 Oct 2024

Authoritative restore of Active Directory objects You need to be logged in to access this content

Explains how to restore objects which have been deleted from Active Directory.

Published: 06 Feb 2018 | Cref: TEC5823985 | Last Updated:04 Oct 2024

RM OneDrive Mapper Release Note and User Guide You need to be logged in to access this content

V3 update is now released. Provides a download of the RM OneDrive Mapper Release Note and User Guide for CC4 networks.

Published: 20 May 2016 | Cref: DWN5174434 | Last Updated:29 Sep 2025

How to enable the WebClient service on a Community Connect ... You need to be logged in to access this content

Provides steps to enable the WebClient service on a Community Connect 4 network.

Published: 12 May 2017 | Cref: TEC5695302 | Last Updated:26 Jan 2024

Important CC4 update to fix issues in CC4 Access servers ... You need to be logged in to access this content

Enables UAC, fixes issues with My Connect and delivers latest Client Security Module on CC4 Access servers.

Published: 19 Jan 2022 | Cref: DWN7601302 | Last Updated:10 Jan 2024

Driver Update 159 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 22 Jan 2024 | Cref: DWN9530174 | Last Updated:22 Jan 2024

A newly imported user is unable to log on to the Community ... You need to be logged in to access this content

After a user is imported into the RM Management Console, the user may not be able to log on to the CC4 network.

Published: 26 May 2009 | Cref: TEC1429036 | Last Updated:28 Jun 2024

Recommended additional steps to follow after installing new ... You need to be logged in to access this content

Describes the additional steps which may be required on different Community Connect 4 networks after installing new build disks.

Published: 13 Aug 2010 | Cref: TEC1691707 | Last Updated:04 Oct 2024

RM Unify Network Provisioning - How to amend default group ... You need to be logged in to access this content

Describes how to change the default group membership applied to new users.

Published: 02 Jun 2020 | Cref: TEC7161868 | Last Updated:04 Oct 2024

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