Looks at the various maintenance procedures for a network, such as procedures that should be carried out daily, weekly, monthly and termly.

Published: 10 Mar 2005 | Cref: NWS200277 | Last Updated:29 Sep 2025

Exam user configuration examples on a CC4 network

Provides examples of changes that can be made to restrict access to programs and features for an exam user account on a CC4 network.

Published: 03 Nov 2016 | Cref: TEC5409452 | Last Updated:16 Nov 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

CC4 task to exclude anti-virus scanning of certain folders

Provides details on how to exclude certain core folders from being scanned by anti-virus software. This should improve network performance.

Published: 19 Feb 2009 | Cref: TEC1351278 | Last Updated:20 Sep 2022

How to delete a user profile from Community Connect 4 ...

On a Community Connect 4 (CC4) network where UEV profiles are not being used, if you get an issue with a user that resetting the user profile or ...

Published: 05 May 2009 | Cref: TEC1270476 | Last Updated:04 Nov 2022

Community Connect 4 build templates overview

An overview and introduction to build templates as used by the Community Connect 4 (CC4) computer build process.

Published: 16 Aug 2008 | Cref: TEC1275028 | Last Updated:17 Apr 2023

Manage Exchange Server 2013 / 2016 / 2019 log files

Provides steps to create a schedule task to delete redundant Exchange Server 2013 / 2016 / 2019 log files as this prevents the server's C:\ drive ...

Published: 05 Oct 2017 | Cref: DWN5890439 | Last Updated:10 Feb 2023

Driver Update 105 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 04 Mar 2016 | Cref: DWN5009922 | Last Updated:12 Oct 2020

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020