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How to resolve the error "Error 1327. You need to be logged in to access this content

This error maybe found in the install log or appear on the screen during installation.

Published: 11 May 2007 | Cref: TEC924143 | Last Updated:04 Oct 2024

RM Unify CSV Extraction Tool

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:29 Sep 2025

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:03 Oct 2024

CC4 Access - Self-Service Password Reset You need to be logged in to access this content

Download article explaining the CC4 Access - Self-Service Password Reset utility.

Published: 27 Apr 2020 | Cref: DWN7285854 | Last Updated:29 Sep 2025

CC4 update to provide CC4 Printer Credits for CC4.5 ... You need to be logged in to access this content

Provides a new version of CC4 Printer Credits for CC4.5 networks.

Published: 06 Oct 2015 | Cref: DWN4064997 | Last Updated:29 Sep 2025

How to move users that have long file names located in ... You need to be logged in to access this content

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:23 Jul 2024

Unable to log on to a CC4 computer with a username ... You need to be logged in to access this content

Explains why attempting to log on to a CC4 computer with a username longer than 20 characters may fail.

Published: 16 Oct 2017 | Cref: TEC5921590 | Last Updated:04 Oct 2024

Removing the CC4 OneDrive Mapper from your network You need to be logged in to access this content

Explains how to remove the CC4 OneDrive Mapper from your network.

Published: 22 Aug 2022 | Cref: TEC8626737 | Last Updated:04 Oct 2024

CC4 Updates Rollup 2018 Tool You need to be logged in to access this content

Provides a rollup of CC4 updates for CC4.3, CC4.5 and CoP networks. This tool covers updates from CC4UPD200 to CC4UPD216.

Published: 11 Dec 2018 | Cref: DWN6500743 | Last Updated:29 Sep 2025

Intune and Autopilot - Information needed by RM to generate ... You need to be logged in to access this content

Describes the process for providing the information needed as part of your Autopilot project.

Published: 04 Jun 2021 | Cref: TEC7927058 | Last Updated:04 Oct 2024

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