Guidelines on how to configure your FTP client for the RM Linux cPanel web hosting platform.

Published: 13 Oct 2011 | Cref: TEC2197851 | Last Updated:08 Feb 2023

What to do if you have forgotten domain admin password or domain ftp password.

Published: 16 Mar 2006 | Cref: TEC616772 | Last Updated:08 Feb 2023

Details the support that is available for RM Filtering by Lightspeed.

Published: 04 Jun 2013 | Cref: TEC3315800 | Last Updated:30 May 2022

Details some basic concepts about Domain Name System (DNS).

Published: 10 Aug 2017 | Cref: TEC5826887 | Last Updated:09 Nov 2022

Explains how to manage Secure Socket Layer (SSL) certificates on RM Linux web hosting.

Published: 09 Jul 2013 | Cref: TEC3362704 | Last Updated:13 Mar 2023

We have created a new RM SafetyNet support site to replace the help articles that are in the RM Knowledge Library.

Published: 10 Jul 2019 | Cref: NWS6886821 | Last Updated:12 Aug 2022

RM SafetyNet SSL certificate update

Important update to Google SSL and RM SafetyNet certificate.

Published: 17 Jan 2017 | Cref: DWN5507212 | Last Updated:31 Jan 2023

Details how to raise an Internet Services Change Requestvia Support Online.

Published: 05 Sep 2014 | Cref: TEC4074128 | Last Updated:26 Apr 2023

RM advice about the 'Log4j 2' (December 2021) vulnerability ...

Information on a recently discovered vulnerability in the open-source Java logging library.

Published: 13 Dec 2021 | Cref: NWS8298444 | Last Updated:13 Dec 2022

Emails stuck in Exchange on-premises (2016 and 2019) ...

Provides information on fixing a Jan 2022 Exchange Server issue.

Published: 03 Jan 2022 | Cref: NWS8314513 | Last Updated:27 Jan 2023