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Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

How to export event logs from Community Connect 4 servers ... You need to be logged in to access this content

How to export the event logs from a server or computer in preparation for archiving or sending to an RM engineer for investigation.

Published: 03 Aug 2006 | Cref: TEC728823 | Last Updated:21 Sep 2022

Driver Update 98 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 02 Nov 2015 | Cref: DWN4834266 | Last Updated:05 Sep 2022

Creating a Hand-In Point folder without RM Learning ... You need to be logged in to access this content

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:09 Mar 2023

How to remove the RM Network Recycle Bin from a CC4 network You need to be logged in to access this content

Gives instructions for removing the RM Network Recycle Bin components from a CC4 network.

Published: 24 Oct 2012 | Cref: TEC2512570 | Last Updated:17 Oct 2022

Issues with graphics drivers on CC4 computers following a ... You need to be logged in to access this content

Describes some issues we have seen where graphics drivers are corrupted by the feature update process via WSUS.

Published: 04 May 2022 | Cref: TEC8523889 | Last Updated:13 Mar 2023

RM advice on the recent Netlogon 'elevation of privilege' ... You need to be logged in to access this content

Provides advice on CVE-2020-1472.

Published: 13 Aug 2020 | Cref: NWS7429012 | Last Updated:05 Sep 2022

Driver Update 138 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 03 Dec 2019 | Cref: DWN7068876 | Last Updated:15 Feb 2023

CC4 - Some computer GPOs may not apply with a SceCli error ... You need to be logged in to access this content

Explains why some computer GPOs may not apply with a SceCli error Event ID 1001 and provides a workaround for the issue.

Published: 13 Jan 2023 | Cref: TEC8968991 | Last Updated:03 Feb 2023

CC4 SmartClient process fails on computers if you have a ... You need to be logged in to access this content

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:20 Jan 2022

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