To view the Installation OverviewFrom the left-hand pane, expand Software, expand Windows Updates and choose Installation Overview.

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

SIMS - Student appearing with a title

Provides a downloadable PDF document containing the details on students appearing with a title.

Published: 17 Apr 2019 | Cref: DWN6700033 | Last Updated:29 Sep 2025

CC4 Windows 10/8.1 BSOD when printing

Explains the cause of the error "APC_INDEX_MISMATCH" with a blue screen.

Published: 12 Mar 2021 | Cref: TEC7785352 | Last Updated:03 Oct 2024

SIMS - Undoing leaving status

Provides a downloadable PDF document containing the details on how to undo leaving status.

Published: 17 Apr 2019 | Cref: DWN6699775 | Last Updated:29 Sep 2025

Community Connect 4 (CC4) WSUS health check tool

A health check tool for WSUS implementations on CC4 networks.

Published: 02 Oct 2018 | Cref: DWN6339320 | Last Updated:10 Jul 2024

Where do I go for CC4 information?

Single-page overview of sources of help and information for CC4 networks; can be used as a handout for all CC4 users.

Published: 29 Jun 2009 | Cref: DWN1475004 | Last Updated:29 Sep 2025

SIMS - School census autumn 2025

Provides downloadable PDF guidance documents for the autumn 2025 school census return.

Published: 24 Sep 2025 | Cref: DWN10398020 | Last Updated:24 Sep 2025

SIMS - Changing enrolment status

Provides a downloadable PDF document containing the details on changing enrolment status.

Published: 17 Apr 2019 | Cref: DWN6699661 | Last Updated:29 Sep 2025

Secure programming on CC4

The white paper providing an overview of the options for secure programming on CC4.

Published: 28 Nov 2012 | Cref: DWN2823020 | Last Updated:29 Sep 2025

SIMS - Attendance letters

Provides a downloadable PDF document containing the details on the attendance letters.

Published: 06 Dec 2018 | Cref: DWN6562639 | Last Updated:29 Sep 2025