RM Desktop Agent fails to deliver Program Sets on students' ...

Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.

Published: 24 Mar 2011 | Cref: TEC1880427 | Last Updated:29 Nov 2022

Further information is provided in Computers Help and Locations Help.

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

Community Connect 4 computer build process - Bootstrapper ...

Describes the Bootstrapper process and its involvement in the Community Connect 4 (CC4) computer build process.

Published: 26 Aug 2008 | Cref: TEC1275029 | Last Updated:24 Jan 2023

WebHelp 5.50

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

How to use the RM Tutor 6.1 support tool to generate logs

... support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer , should you encounter an issue.

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:04 Oct 2024

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Error "0x00000709" displayed while changing the default ...

Explains why the error message "0x00000709" is displayed while changing the default printer on a Windows 8.1 or Windows 10 computer on a CC4 network.

Published: 18 Oct 2016 | Cref: TEC5385523 | Last Updated:27 Feb 2023

To add a computer to a security groupFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Driver Update 141 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 04 Feb 2020 | Cref: DWN7181571 | Last Updated:29 Sep 2025

Driver Update 137 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 08 Nov 2019 | Cref: DWN7029864 | Last Updated:29 Sep 2025